What action should a Field Training Officer take if they identify a serious performance issue?

When addressing serious performance issues, the best course of action is to document the concern accurately, address it promptly with the individual involved, and escalate it as necessary. This approach ensures that the issue is handled appropriately and in a timely manner, which is crucial in maintaining safety, compliance, and the overall effectiveness of the training program.

Promptly addressing the issue allows for immediate feedback and corrective measures, which can help the trainee understand the severity of the problem and take the necessary steps for improvement. Documentation serves as an important record of the concern, providing a reference for future discussions and potential follow-up actions if the issue persists.

Additionally, escalation may be necessary if the performance issue poses a risk to the trainee, colleagues, or the operational environment. By following this method, the Field Training Officer promotes a culture of accountability and ensures that serious concerns are not overlooked, fostering better outcomes for both the trainee and the organization.