What characterizes active listening?

Active listening is characterized by the decision to understand the messages conveyed by the speaker. This entails engaging with the speaker by focusing fully on what they are saying, demonstrating empathy, and showing a genuine interest in their thoughts and feelings. Active listeners ask questions and reflect on what has been said, which aids in clarification and retention of information while also fostering a deeper connection and understanding between the listener and the speaker.

In contrast, passive acceptance of information does not involve active engagement or effort to comprehend the underlying messages. Interrupting the speaker can disrupt their flow of thought and may cause misunderstanding or frustration. Providing feedback only at the end may overlook immediate opportunities to engage and clarify, which is essential for effective communication. Active listening is a dynamic process that requires participation and interaction, making the choice about the decision to understand the messages a vital element of effective communication.